Terms and Conditions

1. Rental requirements

  • The driver must hold a valid driving licence issued at least one year before the rental date.
  • Minimum driver age is 21 for economy and standard cars, 23 for premium cars and 25 for luxury cars and vans.
  • A valid ID or passport and a credit or debit card in the main driver’s name are required at pick-up.

2. Prices and what is included

  • All published prices are per day and include VAT, basic protection, unlimited kilometers and 24/7 roadside assistance.
  • A rental day is 24 hours from the agreed pick-up time. A delay of more than 59 minutes may be charged as an extra day.
  • Fuel policy is same-to-same: the car is returned with the same fuel level it was collected with.

3. Security deposit

A refundable security deposit is blocked on the driver’s card at pick-up. The amount depends on the vehicle category and is shown on each car. The deposit is released after the car is returned undamaged and with no pending fines.

4. Cancellation

  • Free cancellation up to 24 hours before the pick-up time.
  • Cancellations inside 24 hours, or no-shows, may be charged one rental day.

5. Use of the vehicle

  • The vehicle may only be driven by drivers named in the rental agreement.
  • Driving outside Albania requires written permission and a green card issued in advance.
  • Smoking inside the vehicle, off-road driving, towing and subletting are not permitted.

6. Damage and traffic fines

Damage caused by breach of these terms, by driving under the influence, or by a driver not named in the agreement is not covered by any protection plan. Traffic fines issued during the rental period remain the responsibility of the renter.

7. Contact

AppAlbania Rental System · [email protected] · +355 67 49 63 486